Privacy Policy
Last updated: January 2025
1. Introduction
Music Trails, LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information (bio, instruments, genres, location)
- Content you post (messages, comments, photos)
- Payment information (processed by Stripe)
- Communications with us (support requests, feedback)
Information Collected Automatically
- Device information (device type, operating system, unique identifiers)
- Usage data (features used, pages visited, actions taken)
- Location data (with your permission, for nearby features)
- Log data (IP address, browser type, access times)
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process transactions and send related information
- Send you updates, notifications, and marketing communications
- Respond to your comments and questions
- Analyze usage patterns to improve the Service
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Other Users: Your profile information and content you choose to share publicly are visible to other users.
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls.
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
You may request deletion of your account and associated data at any time.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@mymusictrails.com.
8. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected and how it is used, and the right to opt-out of the sale of personal information.
We do not sell personal information. To exercise your California privacy rights, contact us at privacy@mymusictrails.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
For questions about this Privacy Policy, contact us at:
privacy@mymusictrails.com